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Ep.21 Usability (Nov 12 2020)

It’s World Usability Day. This year’s theme is the user experience of artificial intelligence. What does that even mean?

Stickynotes episode 21, Nov 12 2020

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Details from this session

It’s World Usability Day. This year’s theme is the user experience of artificial intelligence. What does that even mean?

In this episode, Cory and Chris cover the interface and user experience implications of artificial intelligence (AI) systems – everything from voice systems like Alexa and Siri through the AI used to make games more realistic, auto-tagging of photos, producing recommendations, and even the interfaces used to select or even interview potential job candidates.

They cover the black box nature of AI, the potential for bias, and limitations on what AI systems can currently do.

They also speculate about the potential effects of AI on UX job roles – like the possibility of AI ever being able to build or evaluate interfaces as well as humans currently can.

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