Stickynotes episode 11, August 20 2020
Details from this session
Feel like you’re stuck? Like the team isn’t listening to your UX research findings? Sometimes the best way forward is to do something totally counterintuitive.
It seems like every time User Experience (UX) people get together the same old litany of complaints come out. “The team doesn’t listen to my results”, “I don’t have the impact I want”, “I can’t get my processes written into the dev lifecycle”, “Nobody reads my design documents”, “Nobody believes in UX”, “I can’t get job satisfaction.”
But what, really, should UXers expect? Compared to most other product development or business functions, UX teams often have a low demonstrable impact on a product, while still demanding rather than earning a team’s respect.
Chris wrote about this in a previous article “Quit whining – ten counterintuitive rules to increase your UX impact,” and it’ll be fun to see what other examples Amanda and Cory have as well.
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